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SHIPPING & REFUNDS

At Robin’s Mark, we take great care in ensuring that your artworks are delivered to you in pristine condition. All our artworks are meticulously packaged in sustainable tubes, providing both protection and eco-friendliness in our shipping processes. We are pleased to offer shipping to destinations within Canada and internationally.

 

Upon reaching the checkout stage, you will have access to comprehensive details outlining delivery times and associated costs for each available shipping method. This transparency ensures that you can make an informed decision based on your preferences and timelines.

 

Our shipping rates are calculated based on the size and weight of the artwork, as well as the destination address. We understand the importance of a reliable and transparent shipping experience, and we strive to provide accurate information to make the shipping process as seamless as possible for you.

 

For domestic shipping within Canada, we work with trusted partners to provide a range of delivery options, catering to various timelines and budgets. Additionally, we offer international shipping to bring our artworks to customers around the globe. We partner with reputable carriers to ensure that your order reaches you efficiently and securely, regardless of your location.

 

Please note that all artwork purchases are non-refundable. Due to the unique and often delicate nature of artworks, we are unable to accept returns or issue refunds for these items. We encourage you to carefully consider your selection before making a purchase.

 

We recognize that each customer has unique shipping requirements, and we are committed to accommodating those needs. Whether you are in Canada or abroad, our goal is to provide you with shipping options that align with your preferences and urgency, facilitating a positive and stress-free experience.

 

During the shipment process, we will provide you with a tracking number, allowing you to monitor the progress of your delivery. We believe that open communication and transparency are essential in ensuring the successful arrival of your artwork.

 

In the event that you encounter any issues with the delivery of your artwork, please do not hesitate to reach out to our dedicated customer support team. We are here to address any concerns and provide assistance throughout the shipping process, reaffirming our commitment to your satisfaction and the safe delivery of your artwork.

 

Your trust and satisfaction are paramount to us at Robin's Mark, and we are devoted to ensuring that your purchase arrives safely and in a timely manner. We invite you to explore our wide array of shipping options, all designed to cater to your individual needs and preferences.

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